Sakulove warrants this pleasure object for a period of ONE (1) YEAR, after the date of original purchase, against defects due to faulty workmanship or materials. The warranty covers working parts that affect the function of the pleasure object it does NOT cover cosmetic deterioration caused by fair wear and tear or damage caused by accident, misuse or neglect Any attempt to open or take apart the pleasure object (or its accessories) will void the warranty. If you discover a defect and notify Sakulove during the warranty period. Sakulove will, at its discretion, replace the pleasure object free of charge. Claims under warranty must be supported by reasonable evidence that the date of the claim is within the warranty period. To validate your warranty, please keep your original purchase receipt together with these warranty conditions for the duration of the warranty period. To claim the warranty, you must contact customer.service@mysakulove.com to make a warranty claim. Shipping costs are non-refundable. This undertaking is in addition to consumer’s statutory rights and does not affect those rights in any way.